Refund Policy
Credit Balance Refunds
Tuition may be refunded as provided below. To formally withdraw, a student must submit an Official Withdrawal Request Form to the Office of Admissions and a dated and signed Tuition Refund Request Form to the Office of Business Affairs as soon as possible after deciding to withdraw. A student will be issued a refund if the last date of attendance is on or before the date marking the midpoint of the semester or academic session.
A student may receive a refund for overpayment, withdrawal from classes, or dismissal from the Institute. There is no administrative fee for discontinuing as a student of the Institute. All refunds are issued within 30 days of the date of withdrawal.
Refunds are determined based on prorating of tuition and the percentage of a registered program completed at the time withdrawal, up through 50% of the program. For example, if a student completes 25% of the semester, as calculated on the official Academic Calendar published by GSBI, he/she will receive a refund of 75% of tuition paid. If a student withdraws after completing more than 50% of the registered program, no refund of tuition will be issued. Refunds will be issued for tuition *ONLY*.
Refunds will not be issued for the following:
• Application fee
• Late registration fee (per class)
• Institutional scholarship funds
• Graduation fees
• Returned check or declined credit card fees
• Late payment fees
• Penalty for non-payment or default payment fee
*NOTE: All monies will be refunded IF AND ONLY IF the student requests a refund within three (3) business days of signing the application paperwork, OR if no paperwork is signed and, prior to classes beginning, the student requests a refund within three (3) business days of making a payment. A student who believes that a refund has not been calculated correctly may appeal to the Director of Business Affairs and, if need be, to the President. Contact to following contact information:
Hojung Jung, Director of Business Affairs
Phone: 678-708-2476
Email: gsbifax@gmail.com
Full Refund if Called to Active Duty
Georgia Synergy Business Institute will refund 100% of ALL tuition and fees for US military personnel who receive orders calling them into active duty that must discontinue studies during the academic semester.
Appeal / Complaint
Students who are not satisfied with the regulations regarding the Georgia Synergy Business Institute Refund Policy may appeal to the Registrar. If the students are still dissatisfied, they may appeal either to the President or to the Academic Standing Faculty Committee. The President or the Committee may make a recommendation for resolution, but when a decision being made is not just and fair, in the opinion of the complainant, he or she may make a final appeal to the Georgia Nonpublic Postsecondary Education Commission (GNPEC) at the following address:
GEORGIA NONPUBLIC POSTSECONDARY EDUCATION COMMISSION
2082 East Exchange Place, Suite 220
Tucker, GA 30084-5305
(770) 414-3300 http://gnpec.georgia.gov